Refund policy

Because each Tired Camel Co. item is made specifically for you, we do not accept returns or exchanges for incorrect size selection, color preference, or a change of mind.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us through our Contact page within 30 days of delivery. Include your order number and clear photographs showing the item and the issue. Once approved, we will arrange a replacement or refund at no additional cost.

Please review the product description and size chart carefully before placing your order.

Order changes and cancellations are not guaranteed because orders may enter production shortly after being placed. Contact us as soon as possible if you notice a mistake.

Refunds, when approved, are returned to the original payment method. Processing times vary depending on your bank or payment provider.